How much does an AI customer support bot cost? (2026-10-21)

Monthly API cost of an AI support bot handling 3,000 tickets, compared across every major model.

Bottom line: cheapest is Meta: Llama 3.2 1B Instruct at about $1.03/month; the median model costs $25.14/month; the most expensive, Anthropic: Claude Fable 5, costs $335.16/month. That is a 325× spread for the same workload.

Scenario: 3,000 support tickets/month × 4 turns, 1,500 words (help-docs context + thread) in / 120 words out per turn.

VendorModelIn $/1MOut $/1MEst. monthly costSource / check
Meta (Llama)Meta: Llama 3.2 1B Instruct$0.027$0.201$1.03source 2026-10-21 ✔ matches
Meta (Llama)Meta: Llama 3.1 8B Instruct$0.05$0.08$1.35source 2026-10-21 ℹ vs market median ($0.05/$0.07)
DeepSeekDeepSeek: DeepSeek V4.1 Flash$0.0489$0.1956$1.55source 2026-10-21 ⚠ differs from lab price ($0.14/$0.28)
Meta (Llama)Meta: Llama 3.2 3B Instruct$0.0509$0.335$1.86source 2026-10-21 ✔ matches
DeepSeekDeepSeek: DeepSeek V4 Flash 0423$0.091$0.182$2.53source 2026-10-21 ℹ vs market median ($0.14/$0.28)
MistralMistral: Ministral 3 3B 2512$0.1$0.1$2.59source 2026-10-21 ✔ matches
Meta (Llama)Meta: Llama 4 Scout$0.1$0.3$2.97source 2026-10-21 ✔ matches
Meta (Llama)Meta: Llama 3.3 70B Instruct$0.1$0.32$3.01source 2026-10-21 ℹ vs market median ($0.5683/$0.72)
AnthropicAnthropic: Claude Haiku 5.5$0.1$0.5$3.35source 2026-10-21 ✔ matches
OpenAIOpenAI: GPT-6 Luna Pro$0.1$0.5$3.35source 2026-10-21 ✔ matches
OpenAIOpenAI: GPT-6 Luna$0.1$0.5$3.35source 2026-10-21 ✔ matches
MistralMistral: Ministral 3 8B 2512$0.15$0.15$3.88source 2026-10-21 ✔ matches
Meta (Llama)Meta: Llama Guard 4 12B$0.18$0.18$4.65source 2026-10-21 ✔ matches
DeepSeekDeepSeek: DeepSeek V4.1 Flash 1017$0.15$0.6$4.74source 2026-10-21 no 2nd source
MistralMistral: Mistral Small 4$0.15$0.6$4.74source 2026-10-21 ✔ matches
MistralMistral: Ministral 3 14B 2512$0.2$0.2$5.17source 2026-10-21 ✔ matches
Meta (Llama)Meta: Llama 4 Maverick$0.1875$0.6525$5.74source 2026-10-21 ℹ vs market median ($0.22/$0.8381)
DeepSeekDeepSeek: DeepSeek V4 Flash Vision Exp$0.2156$0.6468$6.40source 2026-10-21 ℹ vs market median ($0.2246/$0.6739)
DeepSeekDeepSeek: DeepSeek V3.2$0.28$0.42$7.51source 2026-10-21 ✔ matches
GoogleGoogle: Gemini 3.1 Flash Lite$0.25$1.5$8.86source 2026-10-21 ✔ matches
Meta (Llama)Meta: Llama 3.1 70B Instruct$0.4$0.4$10.34source 2026-10-21 ℹ vs market median ($0.4/$0.56)
GoogleGoogle: Gemini 3.5 Flash Lite$0.3$2.5$11.97source 2026-10-21 ✔ matches
DeepSeekDeepSeek: DeepSeek V4 Pro 0423$0.4461$0.8923$12.39source 2026-10-21 ℹ vs market median ($1.5008/$3.2)
DeepSeekDeepSeek: DeepSeek V4 Flash 0731$0.44$1.32$13.06source 2026-10-21 ℹ vs market median ($0.143/$0.4)
MistralMistral: Devstral 2 2512$0.4$2.0$13.41source 2026-10-21 ✔ matches
MistralMistral: Mistral Large 3 2512$0.5$1.5$14.84source 2026-10-21 ✔ matches
DeepSeekDeepSeek: DeepSeek V4 Pro 0813$0.66$1.98$19.59source 2026-10-21 ✔ matches
GoogleGoogle: Gemini 3.7 Flash$0.75$3.75$25.14source 2026-10-21 no 2nd source
GoogleGoogle: Gemini 3.6 Flash$0.75$3.75$25.14source 2026-10-21 ✔ matches
GoogleGoogle: Gemini 3.8 Flash$0.825$4.125$27.65source 2026-10-21 ⚠ differs from lab price ($0.75/$3.75)
xAISpaceXAI: Grok Build 0.1$1.0$2.0$27.77source 2026-10-21 ✔ matches
xAISpaceXAI: Grok 4.3$1.25$2.5$34.71source 2026-10-21 ✔ matches
xAISpaceXAI: Grok 4.20 Multi-Agent$1.25$2.5$34.71source 2026-10-21 ✔ matches
xAISpaceXAI: Grok 4.20$1.25$2.5$34.71source 2026-10-21 ✔ matches
MistralMistral: Mistral Large 4$1.36$4.18$40.56source 2026-10-21 ⚠ differs from lab price ($0.68/$2.09)
GoogleGoogle: Nano Banana 2.1$1.5$7.5$50.27source 2026-10-21 no 2nd source
MistralMistral: Mistral Medium 3.5$1.5$7.5$50.27source 2026-10-21 ✔ matches
GoogleGoogle: Gemini 3.5 Flash$1.5$9.0$53.15source 2026-10-21 no 2nd source
xAISpaceXAI: Grok 4.7$2.0$6.0$59.37source 2026-10-21 ✔ matches
xAISpaceXAI: Grok 4.6$2.0$6.0$59.37source 2026-10-21 ✔ matches
xAISpaceXAI: Grok 4.5$2.0$6.0$59.37source 2026-10-21 ✔ matches
GoogleGoogle: Gemini 4 Argon$2.0$10.0$67.03source 2026-10-21 no 2nd source
OpenAIOpenAI: GPT-6.1 Sol Pro$2.0$10.0$67.03source 2026-10-21 ✔ matches
OpenAIOpenAI: GPT-6.1 Sol$2.0$10.0$67.03source 2026-10-21 ✔ matches
AnthropicAnthropic: Claude Sonnet 5.5$2.0$10.0$67.03source 2026-10-21 ✔ matches
OpenAIOpenAI: GPT-6 Sol Pro$2.0$10.0$67.03source 2026-10-21 ✔ matches
OpenAIOpenAI: GPT-6 Sol$2.0$10.0$67.03source 2026-10-21 ✔ matches
AnthropicAnthropic: Claude Sonnet 5$2.0$10.0$67.03source 2026-10-21 ✔ matches
AnthropicAnthropic: Claude Opus 5.5$4.0$20.0$134.06source 2026-10-21 ✔ matches
AnthropicAnthropic: Claude Opus 5$5.0$25.0$167.58source 2026-10-21 ✔ matches
AnthropicAnthropic: Claude Opus 4.8$5.0$25.0$167.58source 2026-10-21 ✔ matches
OpenAIOpenAI: GPT-6 Astra$10.0$50.0$335.16source 2026-10-21 ✔ matches
OpenAIOpenAI: GPT-6 Astra Pro$10.0$50.0$335.16source 2026-10-21 ✔ matches
AnthropicAnthropic: Claude Fable 5.1$10.0$50.0$335.16source 2026-10-21 ✔ matches
AnthropicAnthropic: Claude Fable 5$10.0$50.0$335.16source 2026-10-21 ✔ matches

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